1st Global Fast Facts
| Founded: | 1992 |
| CEO: | Stephen A. “Tony” Batman |
| President and COO: | David Knoch |
| Executive officers: |
Michael Pagano, Executive Vice President, Chief Compliance Officer |
| Affiliated firms: | Over 400 |
| Headquarters: | Dallas, Texas |
| Web site address: | www.1stGlobal.com |
| Home office staff: | Over 200 |
| Industry recognition: | Only broker/dealer to win the DALBAR Service Excellence Award six years in a row (2003 - 2008), and the only financial services company to be rewarded with the DALBAR Crystal Pyramid Award in 2006 and 2008* |
| Clearing: | Accounts are carried by National Financial Services LLC, Member NYSE/SIPC |
| Contact: |
Contact Us, (877) 959-8400 or (214) 294-5000 |
The DALBAR Service Excellence Award is awarded to financial services firms for service provided to their representatives. The award recognizes a company’s ability to exceed pre-determined measures of service in four categories; Attitude, Accommodation, Expertise and Call Interrupts. The DALBAR Service Excellence Award qualifying standard is set using industry averages from the previous year plus DALBAR’s projection of industry trends in the service excellence category. 1st Global pays no fee to participate in the DALBAR service excellence survey.
